Page 18 - Boca Exposure - September '24

Page 18, Boca Exposure
Tax Talk

Dear Friends: driver license and ID card numbers must now contain at
Recently, my leadership least four randomly generated digits. This new system
team and I had the pleasure aims to improve security and safeguard individuals’
of reviewing our client identities.
satisfaction surveys like Those applying for a first-time driver license or
we do each and every identification card will be issued a card that meets the
quarter. For the second new statutory numbering requirements. Once you are
quarter (April to June) issued a driver license or identification card with a new
of 2024, our agency sent number that meets the new requirements, the number will
out more than 130,000 not change unless your last name changes.
surveys to clients who
either visited one of our
service centers in person or who reached our Client
Care and Research Center by phone. We are so proud
that 56.6 percent of our clients last quarter rated our The MV Express Kiosks are a convenient way to
service as “Exceptional” and 29.5 percent said our renew and print your motor vehicle registration and
service was “Very Good”! That tells us that more than decal on the spot in a matter of minutes. To renew your
86 percent of our clients rate their interaction with our vehicle registration at one of these kiosks, you will need
office as a very positive experience! We are so proud a registration renewal notice PIN or your plate number
that our agency continues to outpace the national and the date of birth of the first registered owner. We are
average of 62 percent for “like” government offices. fortunate to be able to expand the number of kiosks in
A huge thank you to my dedicated staff who provide Palm Beach County and I encourage you to visit www.
exceptional service to our Palm Beach County residents pbctax.com/kiosks/ for a complete list of kiosk locations.
and to our clients who take the time to respond to our
surveys and provide us with valuable feedback so we Changes To Driver License
can continue to deliver exceptional service. I couldn’t
be prouder! Numbers
Anne M. Gannon,
Constitutional Tax Collector, The next time
Serving Palm Beach County you renew or replace
your driver license or
TCO Gives Back To The identification card in
person or online, you
Community will be issued a new
driver license or ID
Our employees are committed to making a difference number. There is no need to immediately replace your
in the community and we partner with two local charities, current driver license or ID, as you will be issued a new
which are selected by employees. For the past two years number when it is time for you to renew or replace your
we have been supporting the nonprofit Living Hungry and driver license or ID.
recently employees participated in a hygiene kit drive, The change is taking place because, on July 31,
contributing close to 300 kits for kids in need. the Florida Department of Highway Safety and Motor
Living Hungry is a Delray Beach charity, dedicated Vehicles (FLHSMV) began implementing legislation
to eliminating food insecurity experienced by homeless which amends Florida Statute 322.14(1)(a), requiring
students in Palm Beach County. The organization supports
875 students in 24 schools throughout the county. Along with
the hygiene kits, our employees contributed more than $8,000
to help supply weekly bags of food and basic necessities.

Left to right: Jeff Koons, Living Hungry Board Member,
Gabriela Mariel Alianiello, Sr. Executive Assistant, Kenia
Ramirez, CCRC Manager, Anne M. Gannon, Tax Collector

“Thank you from the hundreds of homeless students you
reached,” said Maura Plante, Living Hungry Founder and
CEO. “They know how special you are because you care.”
Learn more by visiting www.pbctax.com/aboutus/
community-involvement/.

Vehicle Registration Kiosks …

Quick And Convenient

We are thrilled to announce the addition of four new MV
Express Registration Kiosks! This puts our total number of
kiosks in Palm Beach County to nine, which are located in
select Publix stores. In addition to our original five kiosks,
below are the four new MV Express Kiosk locations:
• Publix – Chasewood Plaza, 6330 W. Indiantown
Road, Jupiter
• Publix – Crestwood Square, 11977 Southern Blvd.,
Royal Palm Beach
• Publix – Shoppes at Village of Golf, 11200 S. Military
Trail, Golf
• Publix – Reserve Shopping Center, 9720 Clint Moore
Road, Boca Raton