Page 14 - Boca Exposure - April '24

Page 14, Boca Exposure
Tax Talk

Dear Friends: The Reviews Are In…. They answer questions
Growing up in Ohio, I about all the services
remember this time of year What a pleasure it is the tax collector’s office
meant “April showers bring to share the latest wave of provides, including
May flowers,” marking the positive reviews we have property taxes, driver’s
beginning of the gardening received over the past year licenses, motor vehicle/
season. Here in Florida, on our Google My Business vessel registrations and
and due to our climate, we (GMB) pages! We have six titles, local business tax,
have a different gardening GMB pages, one for each of and more. This dedicated team continually strives to improve
timeline and right now it is our service centers and these pages offer you the opportunity its response time, and last year, the team reduced the average
harvesting time for many to tell us about your experience at a particular service center call wait time by nearly five minutes and responded to email
backyard gardeners. location. inquiries within three days! If you have a question or need
Recently, my gardening It is always valuable to hear from our clients and to share assistance from our office, our CCRC team can be reached
prowess paid off as I picked the feedback with our team. This allows us to celebrate the via email at ClientAdvocate@pbctax.com or by phone at
my first heads of broccoli and fantastic reviews and to also learn how we can improve our (561) 355-2264.
cauliflower! There is nothing service. Over the past two years, and across our six locations,
better than homegrown we have received well over 400 GMB reviews ranging from
vegetables. So, this month, an average of 2.6 stars to 4.0 stars! We appreciate the valuable
which is National Garden feedback we have received, highlighting not just the quality
Month, and for all you home of our service but also the exceptional experiences our clients
gardeners, celebrate your have had with our team. One reviewer applauded our excellent
harvesting success and enjoy service, stating, “Had the best experience in any DMV I had
the fruits (and vegetables) of been to, and excellent service given.” Hearing such feedback is
your labor … I know I will! an affirmation that our focus on exceptional service is working
Anne M. Gannon, but we must continue to raise the bar and work hard to exceed
Constitutional Tax Collector, Serving Palm Beach County our clients’ expectations.
To read more about our awesome GMB reviews, I encourage
Open! Open! Open! you to check out our 2022/23 annual report which can be found
on our website at www.pbctax.com/annual-report/. Don’t forget
Our newest service to share a review of your experience on our Google My Business
center in North Palm Beach page by visiting www.pbctax.com/locations/, selecting the
County is now open! location where you received service from our team and then
Located at 3185 PGA clicking on the Google My Business link.
Blvd., the new facility
is built on the grounds Hello … This Is The Tax
where once stood the old
State Division of Driver’s Licenses building that served Collector
generations of Palm Beach County drivers. This new
service center is a welcome change from that outdated, When you contact our office by phone or email, our Client
small office. The new state-of-the-art service center is Care and Research Center (CCRC) team provides exceptional
23,735 square feet with a bright and spacious interior service to respond to your inquiries. In Fiscal Year 2022/23,
to enhance the client experience. Other client-focused our team of 28 client care representatives handled more
features include additional client service windows, ample than 237,000 phone calls and more than 45,000 emails.
parking, and a self-contained road test area.
Another feature of our new service center is the
continuation of our commitment to providing art in public
places. Our lobby features a fountain created from volcanic
basalt formed millions of years ago in the northeastern part
of the United States. The new facility also features artwork
by participants of Gulfstream Goodwill’s Reimagined
initiative and coming soon will be a vibrant exterior mural
painted by local artist, Benjamin Heller.
Now that the new building is open, the previous office
location in the North County Government Center is
closed. The new service center in the City of Palm Beach
Gardens is the third facility built by the agency to meet
demand spurred by the population growth of Palm Beach
County.

From The Desk Of Commissioner Marci Woodward
from page 13

careers. This renowned venue boasts a staggering 500 Dermatology
acres, with a dedicated competition area spanning a
whopping 80 acres! IN YOUR NEIGHBORHOOD
Spectators witnessed the action unfold across 18
arenas, with the main International Arena featuring
impressive stadium seating, private boxes, hospitality
pavilions, and dedicated shopping options.
The WEF’s impact extends far beyond the world of
equestrian sports. Over the past two years, the event
has secured nearly 260,000 room nights!
That translates to a significant boost for local
hotels and vacation rentals, generating valuable bed
tax revenue that helps support our community. TWO BOCA
If you require assistance, please contact our office LOCATIONS
at (561) 355-2204 or email Mwoodward@pbcgov.org.
www.clearlyderm.com

Medical, Surgical & Cosmetic Dermatology
Adult, Adolescent & Pediatric
Same Day Appointments • Evening Hours • Most Insurances Accepted
Captain’s was established in 1980 servicing
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owned and managed company. BOCA RATON CENTRAL WEST BOCA
Captain’s is committed to providing
dependable, reliable and professional Palms Plaza West Boca Medical Arts Pavillion II
ground transportation to and from all 22191 Powerline Rd., Ste 29C 9970 N. Central Park Blvd, Ste 206
South Florida Airports and Seaports. PBCVH212 (561) 353-3376 (561) 418-3376
To reserve your vehicle:
561-798-2180 or 800-634-7890 www.captainsairport.com
Get serious about your skin. ®