Page 4 - The Shores of Jupiter - April '24

Page 4, The Shores
Tax Talk

Dear Friends: service. Over the past two years, and across our six locations, motor vehicle/vessel registrations and titles, local business
Growing up in Ohio, I we have received well over 400 GMB reviews ranging tax, and more. This dedicated team continually strives to
remember this time of year from an average of 2.6 stars to 4.0 stars! We appreciate the improve its response time, and last year, the team reduced the
meant “April showers bring valuable feedback we have received, highlighting not just the average call wait time by nearly five minutes and responded
May flowers,” marking the quality of our service but also the exceptional experiences to email inquiries within three days! If you have a question
beginning of the gardening our clients have had with our team. One reviewer applauded or need assistance from our office, our CCRC team can be
season. Here in Florida, our excellent service, stating, “Had the best experience in any reached via email at ClientAdvocate@pbctax.com or by
and due to our climate, we DMV I had been to, and excellent service given.” Hearing phone at (561) 355-2264.
have a different gardening such feedback is an affirmation that our focus on exceptional
timeline and right now it is service is working but we must continue to raise the bar and
harvesting time for many work hard to exceed our clients’ expectations.
backyard gardeners. To read more about our awesome GMB reviews, I
Recently, my gardening encourage you to check out our 2022/23 annual report which
prowess paid off as I picked can be found on our website at www.pbctax.com/annual-
my first heads of broccoli and report/. Don’t forget to share a review of your experience
cauliflower! There is nothing on our Google My Business page by visiting www.pbctax.
better than homegrown com/locations/, selecting the location where you received
vegetables. So, this month, service from our team and then clicking on the Google My
which is National Garden Business link.
Month, and for all you home
gardeners, celebrate your Hello … This Is The Tax
harvesting success and enjoy
the fruits (and vegetables) of Collector
your labor … I know I will!
Anne M. Gannon, When you contact
Constitutional Tax Collector, Serving Palm Beach County our office by phone or
email, our Client Care
Open! Open! Open! and Research Center
(CCRC) team provides
Our newest service exceptional service to
center in North Palm Beach respond to your inquiries.
County is now open! In Fiscal Year 2022/23,
Located at 3185 PGA our team of 28 client care representatives handled more than
Blvd., the new facility is 237,000 phone calls and more than 45,000 emails. They
built on the grounds where answer questions about all the services the tax collector’s
once stood the old State office provides, including property taxes, driver’s licenses,
Division of Driver’s Licenses building that served generations
of Palm Beach County drivers. This new service center is a
welcome change from that outdated, small office. The new
state-of-the-art service center is 23,735 square feet with a
bright and spacious interior to enhance the client experience.
Other client-focused features include additional client service
windows, ample parking, and a self-contained road test area.
Another feature of our new service center is the
continuation of our commitment to providing art in public
places. Our lobby features a fountain created from volcanic
basalt formed millions of years ago in the northeastern part of
the United States. The new facility also features artwork by
participants of Gulfstream Goodwill’s Reimagined initiative
and coming soon will be a vibrant exterior mural painted by
local artist, Benjamin Heller. 747-PALM
Now that the new building is open, the previous office
location in the North County Government Center is closed. 747-7256
The new service center in the City of Palm Beach Gardens is
the third facility built by the agency to meet demand spurred
by the population growth of Palm Beach County.

The Reviews Are In….

What a pleasure it is to
share the latest wave of
positive reviews we have
received over the past year
on our Google My Business
(GMB) pages! We have
six GMB pages, one for
each of our service centers and these pages offer you the
opportunity to tell us about your experience at a particular
service center location.
It is always valuable to hear from our clients and to share
the feedback with our team. This allows us to celebrate the
fantastic reviews and to also learn how we can improve our

Editorial copy appearing herewith is not necessarily the viewpoint of
Seabreeze Publications of Central Florida. Most editorial copy is created by
the homeowners and is edited by their appointed editor.

1102 W. Indiantown Rd., Suite 5, Jupiter, FL 33458
(561) 746-3244
FAX (561) 746-2509

Seabreeze Publications

Publisher
M. Sean Reid
J. Reid

Sales
Tom English, Laura Berrio, Bret McCormick

www.seabreezepublications.com