Page 12 - Boca ViewPointe - April '24
P. 12

Page 12, Viewpointe                                                   April 2024
      Tax Talk




      Dear Friends:                                     fantastic reviews and to also learn how we can improve our   licenses, motor vehicle/vessel registrations and titles, local
         Growing up in Ohio, I                          service. Over the past two years, and across our six locations,   business tax, and more. This dedicated team continually
      remember this time of year                        we have received well over 400 GMB reviews ranging   strives to improve its response time, and last year, the team
      meant “April showers bring                        from an average of 2.6 stars to 4.0 stars! We appreciate the   reduced the average call wait time by nearly five minutes and
      May flowers,” marking the                         valuable feedback we have received, highlighting not just the   responded to email inquiries within three days! If you have a
      beginning of the gardening                        quality of our service but also the exceptional experiences   question or need assistance from our office, our CCRC team
      season. Here in Florida,                          our clients have had with our team. One reviewer applauded   can be reached via email at ClientAdvocate@pbctax.com or
      and due to our climate, we                        our excellent service, stating, “Had the best experience in any   by phone at (561) 355-2264. 
      have a different gardening                        DMV I had been to, and excellent service given.” Hearing
      timeline and right now it is                      such feedback is an affirmation that our focus on exceptional
      harvesting time for many                          service is working but we must continue to raise the bar and
      backyard gardeners.                               work hard to exceed our clients’ expectations.
         Recently, my gardening                            To  read  more  about  our  awesome  GMB  reviews,  I
      prowess paid off as I picked                      encourage you to check out our 2022/23 annual report which
      my first heads of broccoli and                    can be found on our website at www.pbctax.com/annual-
      cauliflower! There is nothing                     report/. Don’t forget to share a review of your experience
      better  than  homegrown                           on our Google My Business page by visiting www.pbctax.
      vegetables. So, this month,                       com/locations/, selecting the location where you received
      which is National Garden                          service from our team and then clicking on the Google My
      Month, and for all you home                       Business link.
      gardeners, celebrate your
      harvesting success and enjoy                      Hello … This Is The Tax
      the fruits (and vegetables) of
      your labor … I know I will!                       Collector
                                       Anne M. Gannon,
       Constitutional Tax Collector, Serving Palm Beach County     When you contact
                                                        our office by phone or
      Open! Open! Open!                                 email, our Client Care and
                                                        Research Center (CCRC)
         Our newest service                             team provides exceptional
      center in North Palm                              service to respond to your
      Beach County is now                               inquiries. In Fiscal Year
      open!                                             2022/23, our team of 28 client care representatives handled
         Located at 3185 PGA                            more  than  237,000  phone  calls  and  more  than  45,000
      Blvd.,  the  new  facility                        emails. They answer questions about all the services the tax
      is built on the grounds                           collector’s office provides, including property taxes, driver’s
      where once stood the old State Division of Driver’s
      Licenses building that served generations of Palm Beach                                                                                    B’H
      County drivers. This new service center is a welcome                                    Sabra Wall Decor
      change from that outdated, small office. The new state-of-
      the-art service center is 23,735 square feet with a bright
      and spacious interior to enhance the client experience.     EstimatEs
      Other  client-focused  features  include  additional  client
      service  windows,  ample  parking,  and  a  self-contained
      road test area.                                         Painting & More ...
         Another feature of our new service center is the
      continuation of our commitment to providing art in public
      places. Our lobby features a fountain created from volcanic   •   Popcorn Ceiling                 •      Wallpaper Removal
      basalt formed millions of years ago in the northeastern part
      of the United States. The new facility also features artwork   •   Knock Down
      by participants of Gulfstream Goodwill’s Reimagined   •     Drywall Repair
      initiative and coming soon will be a vibrant exterior mural
      painted by local artist, Benjamin Heller.                                Cell: (954) 931-4716                            Licensed & Insured
         Now that the new building is open, the previous office              Office: (561) 395-3057                             CC: 03-11120-P-K
      location in the North County Government Center is
      closed. The new service center in the City of Palm Beach
      Gardens is the third facility built by the agency to meet
      demand spurred by the population growth of Palm Beach
      County.
      The Reviews Are In….


         What a pleasure it is                                                                                                                                                                    Operating as
      to share the latest wave of
      positive reviews we have
      received over the past year
      on our Google My Business
      (GMB) pages! We have six
      GMB pages, one for each
      of our service centers and                                                        Complimentary first office visit
      these pages offer you the opportunity to tell us about your
      experience at a particular service center location.                                                    AND
         It is always valuable to hear from our clients and to share              $  .00
      the feedback with our team. This allows us to celebrate the                  5  off your first grooming and spa day


          Current Events


                      Group                                  Healthy Pet Foods • Gourmet Baked Goods • Toys, Treats & Accessories
                                                             Grooming & Spa Services • Full Service Veterinary Care and Much More!


           The Current Events Group meet every Monday from   Dr. Barry M. Wander, MS, DVM • Dr. Robert B. Wander, DVM
        10am-11:30am at the BPCA office. The members consist
        of both men and women and all Boca Pointe residents are
        invited to attend. If you would like more information or   The Garden Shops at Boca                              Phone: 561-447-7966
        to sign up, please call 516-835-2670. 
                                                             7050 W. Palmetto Park Rd, # 21                                          Fax: 561-447-8868
                                                             Boca Raton, FL 33433                                            info@FurYourPawsOnly.com
                                                                                                   WANDER
                                                                                            ANIMAL CLINICS OF FLORIDA
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