Page 14 - Jupiter Spotlight - March '21
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Page 14, Jupiter Spotlight
      Tax Talk




        March has arrived and                            Tell Us About Your Experience                       Besides the improved delivery method, the new survey
      spring is in the air! It is always                                                                   asks more insightful questions that are specific to the client’s
      one of our busiest months due                      With Us                                           transaction. By gathering client feedback immediately following
      to the property tax deadline on                                                                      a transaction, we now gather more precise information that aligns
      March 31. This month I am                            Earlier this year I                             directly with our operational processes.
      sharing my top tips to help                        implemented an improved                             In the weeks ahead, we will continue to improve our methods
      make paying your property                          client feedback survey                            for gathering client feedback to ensure we have the valuable
      taxes easy and efficient.                          to help us improve our                            insights needed to improve our service.
        I  am  also  pleased  to                         level of service to you.
      share important information                        Developed in partnership                          Important Dates And
      about our new and improved                         with Beyond Feedback,
      client feedback survey.                            a nationally-recognized                           Deadlines
      Implemented last month, the new survey was developed   leader in client satisfaction insight and analysis, the new survey
      in partnership with Beyond Feedback, a third-party vendor   asks more specific questions about your recent transaction with   March 14   Daylight saving time begins
      specializing in client satisfaction insight and analysis. If you   our office.                       March 31      2020 property taxes due
      receive a survey request from Beyond Feedback, please take     In the past, we kindly asked clients to visit our website to   March 31   Fourth installment payment for 2020
      a minute to share your valuable feedback with me.  complete a survey to rate our service. As you can imagine, this            property taxes due
                                          Warm regards,  method was hit or miss and somewhat inconvenient for our   April 1     2020 property taxes become delinquent
                                       Anne M. Gannon,   clients. Now, thanks to improved technology, Beyond Feedback,     Do you have a birthday
                               Constitutional Tax Collector,   on behalf of the Palm Beach County Tax Collector’s Office, sends   in May?  Your registration
                               Serving Palm Beach County  an email and text message to clients after every transaction. A   expires at midnight on your
                                                         simple click on the link contained in the email and text message   birthday. Don’t wait! Renew
      Top Tips For Paying Property                       will take clients directly to the survey. It only takes a minute to   your registration up to 90 days
                                                         complete the handful of questions.
                                                                                                           in advance at www.pbctax.com.
      Tax In March

        The weeks leading up to                            Your Zodiac Design & Your Design
      the March 31 property tax
      deadline are traditionally
      some of the busiest for                              by Lynda Louden –Love Where                     work in any room though. You can put your gloves and
      our office. Clients should                           You Are  [lyndajoneslouden@                     mittens in them if you have one in your foyer or office
      expect longer-than-normal                            gmail.com]                                      supplies for another room. These campaign dressers in the
      wait times, even with                                                                                living room can be for table linens – rotating chotchke –
      appointments. Call volumes at our call center also rise     Pisces is a water sign the               and a good supply of candles being the romantic you are.
      sharply in March.                                    same as Cancer and Scorpio                      The desk with the X legs is very see-through-able, which
        There is good news! Follow these tips to make paying   (cousins). You are a creative.              means it doesn’t take up a lot of visual space. Something
      property tax easy and efficient this month:          And the most empathetic of                      to keep in mind these days when we are trying to put
      Tip No. 1: Don’t Wait Until The Last Minute.         all Zodiac signs. You have a                    so many things in every room. Bigger Homes are Very
        Paying taxes can be stressful and waiting until the last   way of knowing how people               Popular! With Lots of Individual Rooms!
      minute doesn’t help. Avoid a trip to our office by paying   feel without their telling you. You are very much an     If you are going to be a “Pisces” person this month,
      online in March at www.pbctax.com. Property taxes become   observer and like to figure things or ruminate to your own   be more sensitive to other’s feelings. Try new things, be
      delinquent on April 1 and cannot be paid online.     conclusions. With this tendency to be sensitive to others,   creative at home with your tabletop vignettes and meal
      Tip No. 2: Pay Smart. Pay Online.                    you may tend to be too sensitive.               preparation. Working hard has never been a problem
        Whether you are paying property taxes or renewing a     I have three especially important Pisces in my life, and   for Pisces. Now that we have discussed three of the
      vehicle registration, paying online is the fastest, most efficient   so I have designed this room with these wonderful people   elements, it’s exciting isn’t it to see how their elements
      way to pay. Processing times are quick – usually one to three   in mind. Two wonderful men and a marvelous woman!  are so different but so important and beautiful. This is the
      business days. We offer several payment methods including     These three persons are remarkably busy working in   “house” we are in from February 20 to March 20 – how
      eCheck which is free!                                their professional lives and in their personal lives. Socially   can we be our best?
      Tip No. 3: Find Answers To Your Questions On Our     active is what I mean to say. Being creatives, they love art     Look us up! Lynda Louden Interiors, (561) 277-9561,
      Website.                                             and color. The unexpected is enjoyed. None of these persons   www.lyndaloudeninteriors.com.
        Want to know how your property tax is calculated? Not   is a minimalist – so no worries about filling up their space
      sure what to do if your property tax payment is late? Visit   with beautiful things!
      www.pbctax.com before calling us. You will find helpful     Being a water sign and with
      information including a set of Frequently Asked Questions.   the fish being their sign bearer
      If you still can’t find the answer, email ClientAdvocate@  we can appreciate how they love
      pbctax.com and a client service specialist will respond.  being a part of things and yet they
      Tip No. 4: Use Our Secure Drop Box.                  like control. They do tend to be
        Avoid mail delays by using our secure drop boxes located   emotional first and think later.
      in the lobby of every tax collector office. You can drop off     We worked with blue and
      your payment during regular business hours, Monday through   yellow. The ocean and the sun.
      Friday from 8:15 a.m. to 5 p.m. To help us process your   Both very alive. As opposed to
      payment efficiently, remember to write your property control   the earth signs which indicate
      number (PCN) on your payment and include the payment stub.   more stability. In this living
      Do not fold, staple, paper clip or tape your payment.  room we are layering our
                                                           carpets of if the room is large
                                                           enough, a second  carpet for
                                                           a side or corner for the small
                                                           office environ. We like these
                                                           “Campaign” dressers very
                                                           much, they are beautiful and
                                                           you can easily line them up as
                                                           needed, up to three. They do




                             Sunday, March 14th
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