Page 16 - PGA Community News - April '25

Page 16, PGA C.A.N.! 2 Spaces April 2025
April 2025
Tax Talk

Dear Friends: of 16 team members who manage and safeguard the stability
The arrival of April of our equipment and technology, which includes everything
means that the 2024 property from computers and software to the servers that keep everything
tax season is a done deal, afloat. They are part of the fabric that binds the organization
so hopefully everyone paid together. When asked about the role that he and his team play at
their taxes before the March the tax collector’s office (TCO) he said, “There is more to IT than
31 deadline. In addition, just computers; there are a lot of moving parts behind the scenes,
before the onslaught of the which means there are often several ways to do something, and
summer heat, we have a I give my team the latitude to explore those options.”
flurry of community events Joe tells us that his approach to tackling challenges or
around this time that we look problems is “taking the time to come together to understand
forward to participating in the issue and make sure everyone is on the same page.”
each year – one of which was the Jupiter Jubilee, which you He emphasizes that computer security and improving staff
will read more about in this issue. experience are among his department’s top priorities.
This time of year also means our staff is embarking on our When the topic of artificial intelligence arose, Joe had
annual Journey to Good Health program that provides them this to say, “AI can’t replace what our people do, but can
with an opportunity to learn more about their individual health accelerate our processes” noting that “the benefits outweigh
profile. We then help them, through one-on-one sessions the potential consequences with the proper policies and
with a licensed nutritionist, to set personal health goals to managed approach.”
maintain a healthy lifestyle. Over the years, a good number With 13 years at the TCO and extensive experience, Joe
of our employees, who have participated in the program have was asked what career he would choose if he had not chosen
achieved amazing results. And the program is designed to IT, and he quickly answered, “an automotive mechanic.” Joe,
reward those employees who meet standards for good health we are glad that you chose IT and we value the integral part
or who make progress toward their goals. I am very proud you and your team play for our organization’s success.
that we are able to offer this program to our employees and
that we are committed to promoting good healthy lifestyles. TCO In The Community
In closing, I want to take this time to wish you a Happy Easter
and Happy Passover as you celebrate with friends and family. The Town of Jupiter is celebrating its 100th birthday
Anne M. Gannon, this year and our organization took part in the Centennial
Constitutional Tax Collector, Serving Palm Beach County Celebration by participating in the Jupiter Jubilee. This event
is Jupiter’s biggest hometown celebration and the Town’s
To Our Citizens … official birthday party! It was a great day of celebrating with
our neighbors in the North County. TCO employees were on
Publishing our hand to answer questions about TCO services and distribute
organization’s annual informational materials.
r e p o r t i s a h u g e Thank you to our staff for volunteering their time to share
undertaking each year. their expertise with attendees. We all look forward to this
Data for the report is event to provide outreach to our North County residents.
gathered from many of If you missed us at the Jubilee, visit us at these upcoming
our departments in order community events: Palm Beach Pride, March 29 and
to accurately and fully 30 at Bryant Park in Downtown Lake Worth Beach
detail our performance and the Black Gold Jubilee, April 12 at Torrey Island
during the previous fiscal Campground in Belle Glade.
year. As you can imagine,
this can be tedious when
working with dollar amounts in the billions and servicing
numbers in the hundreds of thousands. My team did a
fantastic job pulling this together and I am pleased to present
our “Report to Our Citizens” for fiscal year 2023-24.
This year’s report has been thoughtfully designed to
present the data and information in an organized fashion to
highlight the efforts and initiatives undertaken by my office.
Among our areas of focus this past fiscal year were improving
communication, continuing to enhance our online service,
and expanding the convenience and availability of the vehicle
registration renewal kiosks throughout the county.
There is a great deal of valuable information in this 16-
page report and I encourage you to review it by visiting www.
pbctax.gov/annual-report where you can also request a copy
be mailed to you.

Faces Of The TCO: Joe Sverak

Title: Chief Information Officer
Hometown: Plantation, Florida
Favorite Activity: Four-wheeling
Favorite Food: Steak and Potatoes
Favorite Movie: Star Wars

Whether you transact
with us in person, by mail
or online, you are interacting
with systems that have been
put in place by our dedicated
Information Technology (IT)
team, a department that often
goes unnoticed. Joe Sverak,
Chief Information Officer,
oversees our IT department

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