Page 16 - Abacoa Community News - April '25

Page 16, Abacoa

governMent

Tax Talk

Dear Friends: Faces Of The TCO: Joe Sverak TCO In The Community
The arrival of April
means that the 2024 property Title: Chief Information Officer The Town of Jupiter
tax season is a done deal, Hometown: Plantation, Florida is celebrating its 100th
so hopefully everyone paid Favorite Activity: Four-wheeling birthday this year and our
their taxes before the March Favorite Food: Steak and Potatoes organization took part in
31 deadline. In addition, Favorite Movie: Star Wars the Centennial Celebration
before the onslaught of the Whether you transact with us by participating in the
summer heat, we have a in person, by mail or online, you Jupiter Jubilee. This event is
flurry of community events are interacting with systems that Jupiter’s biggest hometown
around this time that we look have been put in place by our celebration and the Town’s official birthday party! It was a great
forward to participating in dedicated Information Technology day of celebrating with our neighbors in the North County.
each year – one of which was the Jupiter Jubilee, which you (IT) team, a department that often TCO employees were on hand to answer questions about TCO
will read more about in this issue. goes unnoticed. Joe Sverak, Chief services and distribute informational materials.
This time of year also means our staff is embarking on our Information Officer, oversees Thank you to our staff for volunteering their time to share
annual Journey to Good Health program that provides them our IT department of 16 team members who manage and their expertise with attendees. We all look forward to this
with an opportunity to learn more about their individual health safeguard the stability of our equipment and technology, event to provide outreach to our North County residents.
profile. We then help them, through one-on-one sessions which includes everything from computers and software to If you missed us at the Jubilee, visit us at these upcoming
with a licensed nutritionist, to set personal health goals to the servers that keep everything afloat. They are part of the community events: Palm Beach Pride, March 29 and 30
maintain a healthy lifestyle. Over the years, a good number fabric that binds the organization together. When asked about at Bryant Park in
of our employees, who have participated in the program have the role that he and his team play at the tax collector’s office Downtown Lake
achieved amazing results. And the program is designed to (TCO) he said, “There is more to IT than just computers; there Worth Beach and
reward those employees who meet standards for good health are a lot of moving parts behind the scenes, which means the Black Gold
or who make progress toward their goals. I am very proud there are often several ways to do something, and I give my Jubilee, April 12
that we are able to offer this program to our employees and team the latitude to explore those options.” at Torrey Island
that we are committed to promoting good healthy lifestyles. Joe tells us that his approach to tackling challenges or Campground in
In closing, I want to take this time to wish you a Happy Easter problems is “taking the time to come together to understand Belle Glade.
and Happy Passover as you celebrate with friends and family. the issue and make sure everyone is on the same page.”
Anne M. Gannon, He emphasizes that computer security and improving staff
Constitutional Tax Collector, Serving Palm Beach County experience are among his department’s top priorities.
When the topic of artificial intelligence arose, Joe had
To Our Citizens … this to say, “AI can’t replace what our people do, but can
accelerate our processes” noting that “the benefits outweigh
Publishing our organization’s the potential consequences with the proper policies and
annual report is a huge managed approach.”
undertaking each year. Data for With 13 years at the TCO and extensive experience, Joe
the report is gathered from many was asked what career he would choose if he had not chosen
of our departments in order to IT, and he quickly answered, “an automotive mechanic.” Joe,
accurately and fully detail our we are glad that you chose IT and we value the integral part
performance during the previous you and your team play for our organization’s success.
fiscal year. As you can imagine,
this can be tedious when working
with dollar amounts in the
billions and servicing numbers in the hundreds of thousands.
My team did a fantastic job pulling this together and I am pleased
to present our “Report to Our Citizens” for fiscal year 2023-24.
This year’s report has been thoughtfully designed to present
the data and information in an organized fashion to highlight the
efforts and initiatives undertaken by my office. Among our areas
of focus this past fiscal year were improving communication,
continuing to enhance our online service, and expanding the
convenience and availability of the vehicle registration renewal
kiosks throughout the county.
There is a great deal of valuable information in this 16-
page report and I encourage you to review it by visiting www.
pbctax.gov/annual-report where you can also request a copy
be mailed to you.

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