Page 30 - Southern Exposure - December '24

Page 30, Southern Exposure

loCAl govErnmEnt from page 29
Tax Talk

Dear Friends: options, we post a list waiting for you! Visit Palm Beach County Unclaimed Funds
As 2024 comes to a close, of unclaimed funds on and State of Florida Unclaimed Funds for more information
I want to take this time to our website hoping that and good luck!
thank you for being part clients can reclaim the
of the “Tax Talk” family money due to them. We
and know that I thoroughly hold onto these funds
enjoy chatting with you each for at least one year. If
month. I hope you enjoy the funds remain unclaimed, we forward those funds to the
hearing more about my state of the last known
office, Palm Beach County address.
and the occasional news Currently, there is
about my cats, Biden and more than $749,000
Bader. They bring in unclaimed funds
me so much joy, available. So, I
even when they are encourage you to check
just being cats and if your name is on the list
lounging around as to see if there are funds
they are doing in
this picture.
I want to take
this time to wish
you, your family,
friends and even your pets – we can’t forget them, a very
happy holiday season. Whether you are enjoying the holidays
here in South Florida or traveling to be with family, take time
to recharge and relax and enjoy all the traditions that the
holidays so befittingly offer. I look forward to communicating
with you in 2025!
Happy holidays and happy new year!
Anne M. Gannon,
Constitutional Tax Collector, Serving Palm Beach County
Hello, May I Help You?

You have checked our website, read through your Tax
Planner and Services Guide, but still have a question
concerning our services. Our Client Care Representatives in
our Client Care and Research Center (call center) are ready
to take your call or answer your email and help you with
your question. This year, we have added an additional five
representatives to help keep wait times to a minimum during
our busy season. With an average of 1,700 calls coming into
the call center each day, we are proud that we have reduced
wait times to an average of five minutes. While the team is
working hard to answer all calls quickly this time of year,
you may experience longer than normal wait times, so we
appreciate your patience. Representatives can be reached at
(561) 355-2264 and are available Monday through Friday,
8:15 a.m. to 5 p.m.
Don’t want to call us? You can always email us at
clientadvocate@pbctax.com for assistance and you can
expect a response from one of Client Care Representatives
within two business days.
New Address Change

Requirements

Did you know
that there were recent
changes made to
the proof of address
documents required
for driver’s licenses
and ID cards? These
documents verify that driver’s license and ID card applicants
are residents of Florida by requiring two pieces of qualifying
documents in their name. This new requirement is a simple
process for most individuals; however, others may not have
certain documents that contain their name and address. For
example, teens getting their learner’s permit or individuals
living with family members.
Under this new address change requirement, those
individuals have a few options. They can complete a
certification of address document, and have it signed by our
staff during their reservation or they can have it signed by a
notary prior to their reservation. In addition to the certification
of address form, this new change requires the applicant bring
two additional documents containing the name of the person
with which they are residing. For a complete list of the new
required driver’s license and ID card documents, visit pbctax.
gov/driver-license/.

Found Money?

Did you know there could be thousands of dollars waiting
for you? Some clients overpay on their transactions, and if this
happens, we issue a refund check for the amount overpaid. If
the refund is returned to us as undeliverable, we continue to
attempt to issue the refund. Once we have explored all refund