Page 3 - Boca Club News - September '22
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Boca Club News, Page 3

      An Auspicious Beginning from page 1


















                                                        Jessica Gonzales    Michael Humanski    Lorant Botha        Chef Bogdan Danila  Lisa Hutcherson

                                                        of Restaurants and Bars, Michael Humanski, as Broken   with creating an exceptional employee experience. Greg
                                                        Sound’s new Director of Food & Beverage.           noted, “That’s something that’s really important. You have
                                                           Greg  is  now  supported  by  a  team  of  high-caliber,   to start with the employees, building them up to get their
                                                        experienced  leaders  with  exceptional  management   buy-in. If you take care of your employees, your employees
                                                        experience  in  hospitality,  finance,  food  and  beverage,   are going to take care of your members. So, we rebuilt our
                                                        marketing, events management, and member engagement.   employee cafeteria and now it’s all decked out. It’s stunning.
                                                        Reflecting on having brought together his exceptional staff,   It’s called The Retreat. And our highly international staff
                                                        Greg says, “I’m looking at every single intricacy of this   can enter pods, go on their Ipads and talk with their families
                                                        property to say who is going to really elevate the position,   back home. They can sit and relax and enjoy. They have
                                                        and with that we now have a 10-year team, mixed with   cornhole in there and a little putt-putt. They can get a break
                                                        what I call a hybrid component, which is basically a hotel,   and enjoy it, and then come back to work and really, really
                                                        resort, club lifestyle that’s now built together. We have some   be charged up and ready to go for the members.”
                                                        corporate folks, some country club superstars, and then the      Greg is no stranger when it comes  to firsts, having
      “Boardroom,” the prestigious trade publication of the private   people who are just your delighters, as I call them. They’re   opened eight of the 13 EDITION hotels across the globe. For
      club industry marked Greg Devino’s move to Broken Sound   the people who know how to make our members smile. And   Broken Sound this has deep and lasting implications. Greg
      Club with a recent cover article.                 now all that together. They’re meshing, they’re learning   beams with pride in relating that Broken Sound was recently
                                                        each other, they’re working, and our members are seeing it   recognized  as  the  number  one,  most  environmentally
      of eight years. Add in Greg’s extensive management roles   because they’re saying, ‘Wow, look at all these new faces.’   sustainable club in the country by Vivid Leaf. “It’s not just
      in food & beverage operations, catering sales, meetings &   But it’s like they’ve always been here, so they just fit in.”  in the club or the golf course,” he says. “It’s everywhere.
      special events, banquet management and finance, and Mr.      Greg is cognizant of the strong role he and the club play   We’ve always been an innovator of the golf courses when
      Devino represents an ideal choice for Broken Sound Club.   in supporting the growth of an expanding demographic   it comes to carbon neutralities and our solar power and
      At just 40 years young, he is approachable, and passionate   by offering strong hospitality employment opportunities,   the like, but now we are bringing it inside so that all our
      about the opportunities inherent in his new position.   and drawing more potential residents to Broken Sound   restaurants will be green certified.”
         Greg’s guiding vision and mission is to elevate and   through his successes in continuously elevating the club. He      Equally impressive is the addition of Broken Sound’s
      enhance the club’s membership experience on every level.   becomes sentimental and evokes a bittersweet wistfulness   new culinary director, Michelin Star chef Bogdan Danila.
      As he tells it, his love for Broken Sound centers around   in discussing his relationship with his predecessor, and   Broken Sound is the first club in America to have a Michelin
      how  inclusive  the  experience  is  for  all  demographics   mentor, as he puts it, “the legendary” John Crean.  Star chef as its culinary leader. Greg also implemented the
      within the community. His overarching goal is to ensure the      He said, “The ability to take over for your mentor is very   first business intelligence platform in the club’s history to
      club’s friendly atmosphere, with a warm, relaxing, inviting   fun, but it’s also very scary at the same time. When you take   drive his need for deep insights into the drivers that are
      experience at every turn.                         over for someone who’s just at that level of his career, you   impacting the operations of the club. “I’m a data-driven
         To make that ambitious dream into a reality, Greg has   must really have your game up. So, I still look up to my   leader,” he says with a wry smile. “We have implemented
      drawn upon his expertise in shaping teams who helped   mentors, not just John, but my many mentors, and wonder   a  new  database  architecture  and  tools  to  enable  us  to
      him open some of the finest hotels in the world. As he puts   what would they do in this situation or that, how can I make   better analyze data for trend analysis, testing menus and
      it, “You know, it’s like having people like Lorant Botha,   them proud, and that helps to shape the next steps for me.”   understanding what’s working and what’s not working.”
      whom I met here and thought, sixteen-year Broken Sound      Greg has made it his personal goal to create the best      With the addition of ten-year Hotel and Hospitality
      Club veteran, members love him, phenomenal talent, great   work environment and culture for his staff. He commented,   Marketing veteran Jessica Gonzalez as Broken Sound’s
      opportunity for him to learn and grow. I think that’s what   “Really, for me it was how do we create our own brand within   new Director of Marketing, the club has rebuilt all its
      I’m all about–learning and growing, and I quickly promoted   Broken Sound in creating an environment where people   marketing components. Boasting the club’s first ever home
      him to Assistant General Manager. And then I thought about   are attracted to work with us?” He and his team created
      finance.” He soon brought on 19-year club and corporate   enhanced mentorship and employee engagement programs   An Auspicious Beginning on page 4
      finance veteran Lisa Hutcherson as Director of Finance.   across all departments. All of the club’s standards and
      Lorant and Lisa now make up Greg’s executive team. Greg   processes from an operational standpoint are built towards      Editor ............................................................................  Nils  A. Shapiro
      then brought in 12-year veteran Boca Raton Resort Director   providing an exceptional member experience, which starts   Associate Editor, Broken Sound Club  .......................  Scott Gordon
                                                                                                            Photography By ............................................................  Jon Ricco

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