Page 16 - The Islander - March '21

Page 16, The Islander

LoCaL government

Tax Talk

March has arrived and us process your payment efficiently, remember to write takes a minute to complete the handful of questions.
spring is in the air! It is your property control number (PCN) on your payment Besides the improved delivery method, the new
always one of our busiest and include the payment stub. Do not fold, staple, paper survey asks more insightful questions that are specific
months due to the property clip or tape your payment. to the client’s transaction. By gathering client feedback
tax deadline on March 31. immediately following a transaction, we now gather
This month I am sharing Tell Us About Your more precise information that aligns directly with our
my top tips to help make operational processes.
paying your property taxes Experience With Us In the weeks ahead, we will continue to improve our
easy and efficient. methods for gathering client feedback to ensure we have
I am also pleased to Earlier this year the valuable insights needed to improve our service.
share important information I implemented an
about our new and improved improved client Important Dates
client feedback survey. Implemented last month, the feedback survey
new survey was developed in partnership with Beyond to help us improve And Deadlines
Feedback, a third-party vendor specializing in client our level of service
satisfaction insight and analysis. If you receive a survey to you. Developed March 14 Daylight saving time begins
request from Beyond Feedback, please take a minute to in partnership with March 31 2020 property taxes due
share your valuable feedback with me. Beyond Feedback, March 31 Fourth installment payment for 2020
Warm regards, a nationally-recognized leader in client satisfaction property taxes due
Anne M. Gannon, insight and analysis, the new survey asks more specific April 1 2020 property taxes become delinquent
Constitutional Tax Collector, questions about your recent transaction with our office. Do you have a
Serving Palm Beach County In the past, we kindly asked clients to visit our birthday in May? Your
website to complete a survey to rate our service. As you registration expires
Top Tips For Paying can imagine, this method was hit or miss and somewhat at midnight on your
birthday. Don’t wait!
inconvenient for our clients. Now, thanks to improved
Property Tax In March technology, Beyond Feedback, on behalf of the Palm Renew your registration
Beach County Tax Collector’s Office, sends an email up to 90 days in advance
The weeks and text message to clients after every transaction. A at www.pbctax.com.
leading up to the simple click on the link contained in the email and text
March 31 property message will take clients directly to the survey. It only
tax deadline are
traditionally some
of the busiest for
our office. Clients
should expect
longer-than-normal
wait times, even with appointments. Call volumes at our
call center also rise sharply in March.
There is good news! Follow these tips to make paying
property tax easy and efficient this month:
Tip No. 1: Don’t Wait Until The Last Minute.
Paying taxes can be stressful and waiting until the
last minute doesn’t help. Avoid a trip to our office by
paying online in March at www.pbctax.com. Property
taxes become delinquent on April 1 and cannot be paid
online.
Tip No. 2: Pay Smart. Pay Online.
Whether you are paying property taxes or renewing
a vehicle registration, paying online is the fastest, most
efficient way to pay. Processing times are quick – usually
one to three business days. We offer several payment
methods including eCheck which is free! For only pennies a day, Link+
Tip No. 3: Find Answers To Your Questions On Our is a life preserver for any and all
Website.
Want to know how your property tax is calculated? MERICAN individuals and a MUST for seniors.
Not sure what to do if your property tax payment is
late? Visit www.pbctax.com before calling us. You will FEATURES:
find helpful information including a set of Frequently
Asked Questions. If you still can’t find the answer, » 24/7 Professional Call Center
email ClientAdvocate@pbctax.com and a client service Stay Connected
specialist will respond. » Medication Reminders
Tip No. 4: Use Our Secure Drop Box. NOT FEELING WELL? » Immediate Vital Sign Warnings
Avoid mail delays by using our secure drop boxes Connect with your physician from
located in the lobby of every tax collector office. You the comfort of your home. » FALL DETECTION ALERT
can drop off your payment during regular business hours, » Avoid Unnecessary Trips to the ER or Doctors Offices
Monday through Friday from 8:15 a.m. to 5 p.m. To help Saving you Hundreds of Dollars! » GPS Location Services

» Link+ is Ideal for Anyone Suffering from: » Link+ Can Travel with You
• Diabetes • High Cholesterol • High Blood Pressure Anywhere in the World
Also checks: Temperature & SPO2 Levels
» Daily Reports to Give to Your Doctor
» Stay Connected to Loved Ones!
Family members have access to your vital signs and can Link+
make video calls to you on the Link+ anywhere you are.
24HR RESPONSE SYSTEM THAT NO ONE SHOULD BE WITHOUT
Includes the following:
All your information is stored through the Link+ and transferred to your personal
portal. This information can be passed on to your physician for review or used
during a telehealth video call so your physician will know your vital signs, just like
an in-person visit to the doctor’s office. Your doctor can also now bill Medicare or
your insurance company for the video call. The Link+ is HIPPA and FDA approved.
It fits in the palm of your hand. When you are home it sits in its cradle and lets
you know your vital signs have been transferred successfully. It will also
remind you to take your readings and medications.
NOW AT 561.278.2222 FREE FREE
CALL US
Sunday, March 14th Schedule a FREE Demonstration or Visit our Website: Blood Pressure Monitor Health Reports SPO2
FREE
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